/* === App layout: top bar, sidebar, page === */

.app-shell { min-height: 100vh; display: flex; flex-direction: column; background: var(--bg); }

.topbar {
  position: sticky; top: 0; z-index: 40;
  height: 60px; padding: 0 16px;
  display: flex; align-items: center; gap: 12px;
  background: var(--panel);
  border-bottom: 1px solid var(--border);
}
.topbar .logo {
  display: flex; align-items: center; gap: 10px;
  font-weight: 800; font-size: 17px; letter-spacing: -0.4px;
}
.topbar .logo .mark {
  width: 28px; height: 28px; border-radius: 8px;
  background: var(--ai-grad);
  display: inline-flex; align-items: center; justify-content: center;
  color: #fff; font-weight: 800;
  box-shadow: 0 4px 14px rgba(124, 58, 237, .3);
}
.brand-pill {
  display: flex; align-items: center; gap: 10px;
  height: 40px; padding: 0 12px 0 8px; border-radius: 10px;
  border: 1px solid var(--border); background: var(--panel);
  cursor: pointer; transition: background .12s;
}
.brand-pill:hover { background: var(--hover); }
.brand-pill.open  { background: var(--hover); }

.topbar-omni {
  flex: 1; max-width: 560px; margin: 0 auto; position: relative;
}
.topbar-right { margin-left: auto; display: flex; align-items: center; gap: 4px; }

.app-body { display: flex; flex: 1; min-height: 0; }

.sidebar {
  width: 232px; flex-shrink: 0;
  background: var(--panel);
  border-right: 1px solid var(--border);
  padding: 14px 10px;
  display: flex; flex-direction: column; gap: 4px;
  position: sticky; top: 60px; height: calc(100vh - 60px); overflow: auto;
  transition: width .18s ease;
}
.sidebar.collapsed { width: 64px; padding: 14px 8px; }
.nav-item {
  display: flex; align-items: center; gap: 11px;
  width: 100%; padding: 9px 12px; border-radius: 10px;
  font-size: 14px; font-weight: 500;
  color: var(--text); background: transparent; text-align: left;
}
.nav-item.collapsed { justify-content: center; padding: 10px 8px; }
.nav-item:hover { background: var(--hover); }
.nav-item.active { color: var(--blue); background: var(--blue-soft); }
.nav-item .icon { color: var(--text-muted); }
.nav-item.active .icon { color: var(--blue); }
.nav-section {
  font-size: 10.5px; font-weight: 700; color: var(--text-dim);
  letter-spacing: 1px; text-transform: uppercase;
  padding: 14px 14px 6px;
}

.count-badge {
  margin-left: auto; min-width: 22px; height: 20px; padding: 0 6px;
  border-radius: 10px; font-size: 11.5px; font-weight: 600;
  background: var(--active); color: var(--text-muted);
  display: inline-flex; align-items: center; justify-content: center;
}
.count-badge.alert { background: var(--red-soft); color: var(--red); }

.main { flex: 1; min-width: 0; }

.page { padding: 28px 32px; max-width: 1400px; margin: 0 auto; }
.page-wide { max-width: none; }
.page-header {
  display: flex; justify-content: space-between; align-items: flex-end;
  gap: 20px; margin-bottom: 22px;
}
.page-title { font-size: 26px; font-weight: 700; letter-spacing: -0.6px; margin: 0 0 4px; }
.page-sub { color: var(--text-muted); font-size: 14.5px; }

/* === Auth & marketing-style screens === */
.auth-screen {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  padding: 40px 24px;
  background: radial-gradient(ellipse at top, rgba(124,58,237,.06), transparent 60%),
              radial-gradient(ellipse at bottom, rgba(37,99,235,.06), transparent 60%),
              var(--bg);
}
.auth-card {
  width: 100%; max-width: 460px;
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 18px;
  box-shadow: var(--shadow-lg);
  padding: 36px 36px 32px;
}
.auth-logo {
  display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
  font-weight: 800; font-size: 19px; margin-bottom: 22px;
}

@media (max-width: 480px) {
  .auth-screen { padding: 24px 14px; }
  .auth-card { padding: 24px 20px; border-radius: 14px; }
  .auth-card h1 { font-size: 21px; }
}
.auth-card h1 { margin: 0 0 6px; font-size: 24px; letter-spacing: -.6px; font-weight: 700; }
.auth-card .sub { color: var(--text-muted); font-size: 14.5px; margin-bottom: 22px; }
.auth-card .field { margin-bottom: 14px; }

/* === Tickets list === */
.tickets-layout { display: grid; grid-template-columns: 240px 1fr; gap: 0; }
.views-pane {
  border-right: 1px solid var(--border); background: var(--panel);
  padding: 18px 12px;
  height: calc(100vh - 60px); position: sticky; top: 60px; overflow: auto;
}
.view-item {
  display: flex; align-items: center; gap: 8px; padding: 8px 10px;
  border-radius: 7px; font-size: 13.5px; cursor: pointer; color: var(--text);
}
.view-item:hover { background: var(--hover); }
.view-item.active { background: var(--blue-soft); color: var(--blue); font-weight: 600; }
.view-item .count { margin-left: auto; font-size: 12px; color: var(--text-muted); }
.view-item.active .count { color: var(--blue); }

.tickets-table {
  width: 100%; border-collapse: separate; border-spacing: 0;
  background: var(--panel);
}
.tickets-table th {
  text-align: left; font-size: 11.5px; font-weight: 600;
  color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.5px;
  padding: 10px 14px;
  background: var(--panel-2);
  border-bottom: 1px solid var(--border);
  position: sticky; top: 60px; z-index: 1;
}
.tickets-table td {
  padding: 0 14px; height: 50px;
  border-bottom: 1px solid var(--border);
  font-size: 14px; vertical-align: middle;
}
.tickets-table tbody tr:hover { background: var(--row-hover); cursor: pointer; }
.tickets-table th:first-child, .tickets-table td:first-child { padding-left: 24px; }
.tickets-table th:last-child,  .tickets-table td:last-child  { padding-right: 24px; }

/* === Ticket detail (3-column) === */
.ticket-3pane {
  display: grid;
  grid-template-columns: 280px 1fr 320px;
  height: calc(100vh - 60px);
}
.ticket-pane { border-right: 1px solid var(--border); background: var(--panel); display: flex; flex-direction: column; min-width: 0; overflow: hidden; }
.ticket-pane:last-child { border-right: none; }
.ticket-thread { padding: 24px 28px; overflow: auto; flex: 1; min-height: 0; }
.ticket-msg {
  background: var(--panel-2);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 14px 16px; margin-bottom: 14px;
}
.ticket-msg .head {
  display: flex; align-items: center; gap: 10px; margin-bottom: 8px;
  font-size: 13px; color: var(--text-muted);
}
.ticket-msg .body {
  white-space: pre-wrap; word-break: break-word;
  font-size: 14px; line-height: 1.55;
}
.ticket-msg.note { background: rgba(255, 246, 200, 0.5); border-color: #f1d97a; }
[data-theme="dark"] .ticket-msg.note { background: rgba(212, 136, 6, 0.12); border-color: rgba(212, 136, 6, 0.4); }
.ticket-msg.reply { background: var(--panel); }

.attachments { margin-top: 10px; display: flex; flex-wrap: wrap; gap: 8px; }
.att-img, .att-video { display: block; max-width: 220px; max-height: 220px; border-radius: 8px; border: 1px solid var(--border); background: var(--panel-2); cursor: zoom-in; }
.att-video { cursor: default; }
.att-file {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 8px 12px; border: 1px solid var(--border); border-radius: 8px;
  background: var(--panel-2); font-size: 13px; color: var(--text);
  text-decoration: none; max-width: 280px;
}
.att-file:hover { background: var(--hover); }
.att-file .name { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.att-file .meta { color: var(--text-muted); font-size: 11.5px; }

.composer .att-staged {
  display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px;
}
.composer .att-chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 4px 6px 4px 10px; border: 1px solid var(--border);
  border-radius: 999px; background: var(--panel-2); font-size: 12px;
}
.composer .att-chip button {
  background: none; border: none; cursor: pointer; color: var(--text-muted);
  font-size: 16px; line-height: 1; padding: 0 4px;
}
.composer .att-chip button:hover { color: var(--red); }

.composer {
  border-top: 1px solid var(--border);
  padding: 14px 18px 16px; background: var(--panel);
}
.composer .tabs {
  display: flex; gap: 4px; margin-bottom: 10px;
}
.composer .tabs button {
  padding: 6px 12px; border-radius: 7px; font-size: 13px; font-weight: 500;
  color: var(--text-muted);
}
.composer .tabs button.on { background: var(--blue-soft); color: var(--blue); }

.sidecar { padding: 22px 22px; overflow: auto; }
.sidecar .row-label {
  font-size: 11.5px; font-weight: 600; color: var(--text-muted);
  letter-spacing: 0.5px; text-transform: uppercase;
  margin: 14px 0 6px;
}
.sidecar .row-value { font-size: 14px; }

.locked-from {
  display: inline-flex; align-items: center; gap: 6px;
  background: var(--blue-soft); color: var(--blue);
  padding: 4px 10px; border-radius: 999px;
  font-size: 12.5px; font-weight: 600;
}

/* === Tables generic === */
.table { width: 100%; border-collapse: separate; border-spacing: 0; }
.table th {
  text-align: left; font-size: 11.5px; font-weight: 600;
  color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.5px;
  padding: 10px 14px; background: var(--panel-2); border-bottom: 1px solid var(--border);
}
.table td { padding: 0 14px; height: 48px; border-bottom: 1px solid var(--border); font-size: 14px; vertical-align: middle; }
.table tbody tr:hover { background: var(--row-hover); }
.table th:first-child, .table td:first-child { padding-left: 20px; }
.table th:last-child,  .table td:last-child  { padding-right: 20px; }

/* === Cards grid === */
.grid { display: grid; gap: 18px; }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 1100px) { .grid-3, .grid-4 { grid-template-columns: 1fr 1fr; } }
@media (max-width: 700px)  { .grid-3, .grid-4 { grid-template-columns: 1fr; } }

.kpi {
  background: var(--panel); border: 1px solid var(--border);
  border-radius: var(--radius-lg); padding: 18px 18px 16px;
}
.kpi .lbl { font-size: 12.5px; font-weight: 600; color: var(--text-muted); letter-spacing: 0.4px; text-transform: uppercase; }
.kpi .val { font-size: 28px; font-weight: 700; letter-spacing: -0.6px; margin-top: 4px; }

.bar {
  height: 8px; background: var(--active); border-radius: 99px; overflow: hidden;
}
.bar > span { display: block; height: 100%; background: var(--blue); border-radius: 99px; }

/* === Chart (sparkline-like) === */
.spark { display: flex; align-items: flex-end; gap: 4px; height: 60px; }
.spark > span {
  display: block; flex: 1; background: var(--blue-soft-2); border-radius: 4px 4px 0 0;
  min-height: 2px; transition: height .2s;
}
.spark > span.peak { background: var(--blue); }

/* === Status / priority pills (for tickets) === */
.pill-status-open      { background: var(--blue-soft);  color: var(--blue); }
.pill-status-pending   { background: var(--amber-soft); color: var(--amber); }
.pill-status-resolved  { background: var(--green-soft); color: var(--green); }
.pill-status-breached  { background: var(--red-soft);   color: var(--red); }
.pill-status-onhold    { background: var(--purple-soft);color: var(--purple); }
.pill-status-closed    { background: var(--grey-pill-soft); color: var(--grey-pill); }

.pill-prio-urgent { background: var(--red-soft);   color: var(--red); }
.pill-prio-high   { background: var(--amber-soft); color: var(--amber); }
.pill-prio-medium { background: var(--blue-soft);  color: var(--blue); }
.pill-prio-low    { background: var(--grey-pill-soft); color: var(--grey-pill); }

/* === Empty state === */
.empty {
  text-align: center; padding: 60px 20px; color: var(--text-muted);
}
.empty .icon { font-size: 32px; margin-bottom: 10px; }

/* DNS records table styling */
.dns-row {
  display: grid;
  grid-template-columns: 80px minmax(180px, 1.2fr) minmax(220px, 2fr) auto;
  gap: 14px; padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  align-items: center;
  font-size: 13.5px;
}
.dns-row:last-child { border-bottom: none; }
.dns-row .copy {
  font-family: 'JetBrains Mono', ui-monospace, monospace; font-size: 12px;
  background: var(--panel-2); border: 1px solid var(--border);
  padding: 6px 8px; border-radius: 6px;
  word-break: break-all; cursor: pointer;
  transition: background .12s;
}
.dns-row .copy:hover { background: var(--blue-soft); }
.dns-row .ok { color: var(--green); font-size: 18px; }
.dns-row .bad { color: var(--red); font-size: 18px; }
.dns-row .pend { color: var(--text-dim); font-size: 18px; }